How to Combine Excellence and Digitalization in an Operational Environment
Synergistic relationship between digitalization and Lean methodologies. Development of smart factories and efficient operational environments. Unlock new avenues for innovation and competitiveness. Implementation strategies at... Read More
Agile Transition towards R&D 4.0 at a Machine Tool Manufacturer
Strategic focus shift towards customer centricity. Necessary changes in products, processes and organisation to make this shift really successful. Managing complexity. Innovation Management. Agile management... Read More
Customer Centricity – Aufbau, Implementierung, Fallstricke
Erfolge eines Customer Experience Managements in einem Konzern mit 1,7 Milliarden Jahresumsatz Detraktoren frühzeitig erkennen und Kündigungen abwenden Customer Journey Mapping – Effiziente Prozesse =... Read More